Frequently Asked Questions
Everything you need to know about our designer furniture and services.
What is the average shipping time for noo.ma products?
Most of our products are shipped within 2 to 5 business days. Delivery times vary depending on your location, but you will receive a tracking link as soon as your order leaves our warehouse.
Do you offer international shipping?
Yes, we ship our designer furniture to most countries within the European Union, as well as the United Kingdom, Norway, and Switzerland. Shipping costs are calculated at checkout.
What is your return policy?
We offer a 100-day return policy. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.
Are the materials used in your furniture sustainable?
Sustainability is at our core. We use FSC-certified wood, recycled steel, and plastic-free packaging whenever possible to ensure our environmental footprint is kept to a minimum.
Do I need professional tools to assemble the furniture?
No, our products are designed for easy assembly. We provide all necessary tools and clear, step-by-step instructions inside every box to make the process as smooth as possible.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and localized options like Klarna and Blik.